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  Customer Service Center 
 
What is FTP?
FTP Client Software Download
Customer Service Center
Artwork Transfer

In order to improve artwork transfer efficiency, we established a dedicated FTP (File transfer protocol) site. This site can store more than 100GB of artwork and graphics. We give every customer a userid and password to access the site. Then you can upload artwork to the site and download modified artworks to preview. With strict permission settings applied, it's very safe.

If you'd like to get a FTP account, please contact our sales rep or send an email to webmaster@propackchina.com

We have also established a Customer Service System for the convenience of our customers. By logging into our Customer Service System through our webpage, you can access information on our inventory, previous product orders, order status, and more. All existing customers are provided a login id and password. If you haven't been provided a login id and password please contact webmaster@propackchina.com.

 


Q: I've forgotten my password! What do I do?
A: You can contact to our customer service personnel, we will help you to reset your password.

Q: How do I connect to the FTP server?
A: You can connect through the programs shown below. The information to connect will be supplied when our customer service personnel approves your application.
    CuteFTP Pro 7.0 (1.33MB)(This FTP software is for PC.)
    Fetch 5.0 (1.21MB) (This FTP software is for Mac.)
 
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